Bar Harbor’s Town Offices Expect to Reopen on Friday August 8th.

Bar Harbor Town Manager James Smith issued the following letter on Wednesday August 6th regarding the Cyber-Attack on July 30th. The Town Offices have been closed since July 31st.

Town Manager James Smith issued a letter on August 1st. 

The August 6th letter is below

The Town of Bar Harbor has begun bringing its computer systems back online and will continue this process through Thursday, August 7. We expect to reopen for normal public business hours on Friday, August 8.

This is a key step forward after the recent cybersecurity attack. Since then, the Town has worked with cybersecurity experts to secure our systems, including taking many offline as a precaution.

As reported earlier, we’ve engaged CrowdStrike, a trusted cybersecurity firm, to lead an independent investigation. Their data collection is currently about 80 percent complete, and we expect a final audited report as early as next week.  This report will explain what happened and whether any sensitive information was in fact compromised.

We’ve received interim updates from CrowdStrike but are holding back public statements until their full, verified report is complete. It's important that our communications be based on confirmed facts, not speculation.

Most Town data is already public and available on our website, but we recognize that some is confidential. We continue to take this matter seriously and are committed to protecting all information.

If we had found that any person or organization was placed at risk, our policy is to notify them directly so they could act.

All confirmed details about this event will be shared once the investigation concludes.

We appreciate the patience of our residents, staff, and businesses. From the start, our priority has been to maintain services and protect our systems.

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